Networks, since it acts as an intermediary between the brand and its online community. The 7 main functions of a community manager manage social networks and interact with current and potential customers. Build relationships: developing a link with the online community and establishing long-term relationships. Copywriting and creation of attractive and persuasive texts for the different publication formats (post, videos, infographics, etc). The contents have to "fall in love" and excite in some way to connect with the public. Generate "engagement" with your community.
It is vitally important to generate an emotional link with users, since the goal is for them to get involved and interact in some way with the content e commerce photo editing published by the community manager. This interaction can take place, for example, by commenting on a post, sharing content, or simply liking it. Generate valuable and quality content for the audience. The content must be relevant enough to attract the interest of the community of your brand or business. This content can be presented in multiple formats: post, videos, infographics, tweets, ebooks, etc. Customer service: helping your followers and offering them what they need as long as it is related to your product or service.
Good customer service builds trust, which will convert those followers into loyal customers of the brand measure and monitor the results: monitoring the publications and periodically evaluating the results of the publications made on the different social networks. With the metrics obtained, you will be able to make reports that will serve to propose new actions and ideas in accordance with the planned objectives. What is the difference between community manager and social media manager profiles? The community manager is the person in